Incidents reported on status page for Reliance EDI Solutions https://status.reliancedata.io/ https://d1lppblt9t2x15.cloudfront.net/logos/36588705045c691b78aede3a62c12880.png https://status.reliancedata.io/ en https://status.reliancedata.io/incident/866337 Fri, 15 May 2026 01:00:45 -0000 https://status.reliancedata.io/incident/866337#6a3bafdd5a96af429d6eb496632770a4b1905c7d07c5764031f01daf041b3a01 Routine server patches and upgrades. https://status.reliancedata.io/incident/793073 Fri, 17 Apr 2026 01:00:50 -0000 https://status.reliancedata.io/incident/793073#5ffac16f96af93e613a4096c210865bed25aa4ab8cb9c0cdc089d970cb29e940 The AHI-EDI Web Application and APIs will be receiving a software release. For full scope and features, please reach out to our support. https://status.reliancedata.io/incident/845390 Fri, 10 Apr 2026 01:30:00 -0000 https://status.reliancedata.io/incident/845390#ef064990f635ab5dde054251a0913987787a027af83234eaaa2097422621c55d The AHI-EDI platform will be undergoing routine maintenance during this time window. https://status.reliancedata.io/incident/821968 Fri, 20 Mar 2026 01:30:00 -0000 https://status.reliancedata.io/incident/821968#34c82860516548925c76a558808d877ad90aad4ff1d432f564a8316bb351d857 Routine server upgrades and patches https://status.reliancedata.io/incident/853162 Thu, 19 Mar 2026 21:11:26 -0000 https://status.reliancedata.io/incident/853162#f55794c29b1ec6a57531592bd2301c012f220cf2f2edb076d03deddd1a89e4cd AHI-EDI API recovered. https://status.reliancedata.io/incident/853162 Thu, 19 Mar 2026 21:05:20 -0000 https://status.reliancedata.io/incident/853162#f5f0ffcb1266addbabf860bd4b8dda15eb0cc24aaaa4e60a1feac0ba67f01d1a AHI-EDI API went down. https://status.reliancedata.io/incident/847692 Thu, 12 Mar 2026 11:46:00 -0000 https://status.reliancedata.io/incident/847692#b22215d06ee2e2c161c6da96dac1358b7360598de8d934039626bad1ae525eca We experienced a temporary delay in file processing due to a recent update to a vendor database connector. The issue has been identified, and we are currently reprocessing the affected files. We expect processing to be fully restored within three hours. Thank you for your patience, and we will provide further updates if needed. Update @ 8:07 AM CST: Affected outbound files have begun to be delivered to affected users. Update @ 8:27 AM CST: All outbound files have been delivered. Background jobs to update reported sales and widgets in the AHI-EDI website have begun. Resolved @ 9:02 AM CST: All services are operational. Internal post-mortem in progress. Internal post-mortem complete. No further updates https://status.reliancedata.io/incident/845411 Mon, 09 Mar 2026 16:52:00 -0000 https://status.reliancedata.io/incident/845411#997eb5c5952a3a61c61ffd07722fbee5148927e0347f537b4b64ec2b3c34d348 On March 9, 2026, we detected delays affecting three outbound files during the Daylight Savings Time (DST) transition. The files were delivered approximately one hour later than expected. The issue was traced to a system timing condition related to the DST transition that impacted scheduled delivery. Corrective actions were taken to restore normal timing behavior. All affected files have been delivered and systems are operating normally. https://status.reliancedata.io/incident/845397 Mon, 09 Mar 2026 16:29:00 -0000 https://status.reliancedata.io/incident/845397#e14733cb9849a538fa5d5cc56b17396b2f64e52248c84b581d0fc0f68498455f Between 3:00 AM and 4:00 AM on March 8, 2026, four incoming CSV files failed to process and were not automatically flagged by the system. The issue was identified during routine Reliance team audit checks. Investigation determined the failure was caused by database row contention resulting from a recently implemented database backup process in March 2026 running concurrently with the file processor. The affected files were retriggered for processing, and the associated data became available in the AHI EDI system at approximately 10:30 AM on March 9, 2026. https://status.reliancedata.io/incident/800872 Tue, 17 Feb 2026 02:30:44 -0000 https://status.reliancedata.io/incident/800872#1437d35893abf88a5e3dc4aea45e6021db1300e973e554de9c665c69a993cc21 Routine Server Updates and Upgrades https://status.reliancedata.io/incident/792635 Fri, 16 Jan 2026 03:00:00 -0000 https://status.reliancedata.io/incident/792635#0a02f2b28e722834605ea7dd02bfd06f734ac9909833f33ff0fcd65654cd17a9 Maintenance completed https://status.reliancedata.io/incident/792635 Fri, 16 Jan 2026 02:00:00 -0000 https://status.reliancedata.io/incident/792635#6e30216ab5b16ef43e37c7527012141416bec2f11398417343a9ed610f354d6b Routine server updates, upgrades, and security patches.