Incidents and maintenance reported on status page for Reliance EDI Solutions https://status.reliancedata.io/ https://d1lppblt9t2x15.cloudfront.net/logos/36588705045c691b78aede3a62c12880.png https://status.reliancedata.io/ en https://status.reliancedata.io/maintenance/1043500 Fri, 02 Oct 2026 03:00:54 -0000 https://status.reliancedata.io/incident/1043500#867cdf2e4203003f8076ddc5446f89ea96a9035fb528dd6ee18aa93851b3723c Maintenance Maintenance completed https://status.reliancedata.io/incident/1079699 Fri, 02 Oct 2026 01:22:11 -0000 https://status.reliancedata.io/incident/1079699#92ace69d1cff31222177fe49fde9376560194bc3ac2d2ed30ea3d7e1871c61ad Incident Secure Exchange SFTP recovered. https://status.reliancedata.io/incident/1079699 Fri, 02 Oct 2026 01:17:28 -0000 https://status.reliancedata.io/incident/1079699#4f5885dc82bdd1bba54c60e923a490d486b1802a514df8f1ce08cfaf674a5b91 Incident Secure Exchange SFTP went down. https://status.reliancedata.io/maintenance/1046154 Wed, 02 Sep 2026 03:00:23 -0000 https://status.reliancedata.io/incident/1046154#c03122fabac1e0fdd5fa7d5a8550c15eb86c6d73840d2d1ae3e53d72193027e6 Maintenance Applying routine patches and updates. https://status.reliancedata.io/maintenance/1043500 Mon, 31 Aug 2026 18:57:58 -0000 https://status.reliancedata.io/incident/1043500#ae8dc2fc7d115ae07b6815c98ef863a99ff543cb7c5d795dba0d9d8ac7606702 Maintenance AHI-EDI Quarterly Feature Release https://status.reliancedata.io/maintenance/996354 Wed, 05 Aug 2026 01:57:28 -0000 https://status.reliancedata.io/incident/996354#7eecc2658818c2c25de67a76084e3231a29e214854ad326581cb36ed61495c4d Maintenance Applying routine patches and updates. https://status.reliancedata.io/incident/996328 Wed, 05 Aug 2026 01:25:17 -0000 https://status.reliancedata.io/incident/996328#78dd5dbaaa47f7b51fa2968bfe3db8e5cac27e2c2c543ed1a1d45109859eaa30 Incident Secure Exchange SFTP recovered. https://status.reliancedata.io/incident/996328 Wed, 05 Aug 2026 01:07:58 -0000 https://status.reliancedata.io/incident/996328#d65bb75caa2b0a0fbd6af20cfbe2384d4e2fda00d508f3e51caa31d5e187be60 Incident Secure Exchange SFTP went down. https://status.reliancedata.io/maintenance/924822 Mon, 15 Jun 2026 20:50:45 -0000 https://status.reliancedata.io/incident/924822#9f6bb12842fe9728dd3181382326d454a4490fddca92b85b595da8ebf86a74d4 Maintenance Release the AHI-EDI application https://status.reliancedata.io/incident/921019 Thu, 11 Jun 2026 14:58:10 -0000 https://status.reliancedata.io/incident/921019#7ad8460e7e03903bb2191cb6ad5318d51f87893ab702e8584ae8acb1f802386c Incident Secure Exchange SFTP recovered. https://status.reliancedata.io/incident/921019 Thu, 11 Jun 2026 14:50:10 -0000 https://status.reliancedata.io/incident/921019#b5ccafb08fe1d71e762e7e6e7eab0774398ee6100821752b5ca4b634c7c4cbc6 Incident Secure Exchange SFTP went down. https://status.reliancedata.io/maintenance/917998 Mon, 08 Jun 2026 13:58:02 -0000 https://status.reliancedata.io/incident/917998#16e6d0d553e0227db248feb2c5ba2562e47b723bb1fd8356914388ae56f672e2 Maintenance Server upgrades and patches https://status.reliancedata.io/maintenance/890212 Thu, 07 May 2026 13:23:31 -0000 https://status.reliancedata.io/incident/890212#93a1ab26b3082318c239fe911177fcc719783935d4e22979934d2598d32b5278 Maintenance Patching and upgrading servers https://status.reliancedata.io/incident/873490 Fri, 17 Apr 2026 01:40:13 -0000 https://status.reliancedata.io/incident/873490#dbf665998310b9185336a2d12e5787f63dbc1d6f65ddea0c8f91b704938173ab Incident Secure Exchange SFTP recovered. https://status.reliancedata.io/incident/873490 Fri, 17 Apr 2026 01:35:21 -0000 https://status.reliancedata.io/incident/873490#c37958fbdc4dd2fc7647b3d5d4ecf9c00362060bd87a43b7988fe7f6c478e521 Incident Secure Exchange SFTP went down. https://status.reliancedata.io/maintenance/866337 Tue, 07 Apr 2026 13:51:04 -0000 https://status.reliancedata.io/incident/866337#6a3bafdd5a96af429d6eb496632770a4b1905c7d07c5764031f01daf041b3a01 Maintenance Routine server patches and upgrades. https://status.reliancedata.io/incident/853162 Thu, 19 Mar 2026 21:11:26 -0000 https://status.reliancedata.io/incident/853162#f55794c29b1ec6a57531592bd2301c012f220cf2f2edb076d03deddd1a89e4cd Incident AHI-EDI API recovered. https://status.reliancedata.io/incident/853162 Thu, 19 Mar 2026 21:05:20 -0000 https://status.reliancedata.io/incident/853162#f5f0ffcb1266addbabf860bd4b8dda15eb0cc24aaaa4e60a1feac0ba67f01d1a Incident AHI-EDI API went down. https://status.reliancedata.io/incident/847692 Thu, 12 Mar 2026 11:46:00 -0000 https://status.reliancedata.io/incident/847692#b22215d06ee2e2c161c6da96dac1358b7360598de8d934039626bad1ae525eca Incident We experienced a temporary delay in file processing due to a recent update to a vendor database connector. The issue has been identified, and we are currently reprocessing the affected files. We expect processing to be fully restored within three hours. Thank you for your patience, and we will provide further updates if needed. Update @ 8:07 AM CST: Affected outbound files have begun to be delivered to affected users. Update @ 8:27 AM CST: All outbound files have been delivered. Background jobs to update reported sales and widgets in the AHI-EDI website have begun. Resolved @ 9:02 AM CST: All services are operational. Internal post-mortem in progress. Internal post-mortem complete. No further updates https://status.reliancedata.io/incident/845411 Mon, 09 Mar 2026 16:52:00 -0000 https://status.reliancedata.io/incident/845411#997eb5c5952a3a61c61ffd07722fbee5148927e0347f537b4b64ec2b3c34d348 Incident On March 9, 2026, we detected delays affecting three outbound files during the Daylight Savings Time (DST) transition. The files were delivered approximately one hour later than expected. The issue was traced to a system timing condition related to the DST transition that impacted scheduled delivery. Corrective actions were taken to restore normal timing behavior. All affected files have been delivered and systems are operating normally. https://status.reliancedata.io/incident/845397 Mon, 09 Mar 2026 16:29:00 -0000 https://status.reliancedata.io/incident/845397#e14733cb9849a538fa5d5cc56b17396b2f64e52248c84b581d0fc0f68498455f Incident Between 3:00 AM and 4:00 AM on March 8, 2026, four incoming CSV files failed to process and were not automatically flagged by the system. The issue was identified during routine Reliance team audit checks. Investigation determined the failure was caused by database row contention resulting from a recently implemented database backup process in March 2026 running concurrently with the file processor. The affected files were retriggered for processing, and the associated data became available in the AHI EDI system at approximately 10:30 AM on March 9, 2026. https://status.reliancedata.io/maintenance/845390 Mon, 09 Mar 2026 16:18:38 -0000 https://status.reliancedata.io/incident/845390#ef064990f635ab5dde054251a0913987787a027af83234eaaa2097422621c55d Maintenance The AHI-EDI platform will be undergoing routine maintenance during this time window. https://status.reliancedata.io/maintenance/821968 Mon, 09 Feb 2026 19:23:39 -0000 https://status.reliancedata.io/incident/821968#34c82860516548925c76a558808d877ad90aad4ff1d432f564a8316bb351d857 Maintenance Routine server upgrades and patches https://status.reliancedata.io/maintenance/800872 Thu, 08 Jan 2026 19:23:56 -0000 https://status.reliancedata.io/incident/800872#1437d35893abf88a5e3dc4aea45e6021db1300e973e554de9c665c69a993cc21 Maintenance Routine Server Updates and Upgrades https://status.reliancedata.io/maintenance/793073 Tue, 23 Dec 2025 15:05:54 -0000 https://status.reliancedata.io/incident/793073#5ffac16f96af93e613a4096c210865bed25aa4ab8cb9c0cdc089d970cb29e940 Maintenance The AHI-EDI Web Application and APIs will be receiving a software release. For full scope and features, please reach out to our support. https://status.reliancedata.io/maintenance/792635 Mon, 22 Dec 2025 20:54:50 -0000 https://status.reliancedata.io/incident/792635#6e30216ab5b16ef43e37c7527012141416bec2f11398417343a9ed610f354d6b Maintenance Routine server updates, upgrades, and security patches.